Welcome! Here, ‘we’, ‘us’ refers to ‘GoFareHub’, and ‘you’ refers to the concerned travelers. We get it—life is unpredictable. Our refund policy is here to guide you through the process, so you know exactly what to expect. While we’ll do everything we can to help, refunds are subject to airline policies and the ticket type you purchased.
1. Refund Eligibility
Refunds depend on the fare rules set by the airline for your ticket. Some tickets (like non-refundable ones) may not qualify for a refund, but certain taxes or fees might be refundable. Pro tip – always double-check the ticket details before hitting that “Book Now” button!
2. How to Request a Refund
Need to request a refund? No sweat. Here’s what to do:
- Contact us via our customer support team or email.
- Provide your booking reference number and any additional details we might need.
- We’ll verify your eligibility and guide you through the next steps.
3. Refund Timelines
Once approved, the refund process is in motion. The timeline for receiving your money back depends on the airline and your payment method:
- Credit/Debit Card Payments: Refunds are usually processed within 7-14 business days, but it may take longer depending on your bank.
- Other Payment Methods: Timelines may vary; we’ll keep you updated every step of the way.
4. Cancellation Fees
Refunds may be subject to cancellation fees as per the airline’s terms and conditions. These fees vary by carrier and ticket type. If applicable, we’ll clearly communicate any charges before proceeding with your refund.
5. Non-Refundable Tickets
Oops—booked a non-refundable ticket? Unfortunately, refunds aren’t possible, but don’t panic! Some airlines allow you to use the value of the ticket as credit for future travel (with change fees, of course). We’ll help you explore your options.
6. Changes vs. Refunds
Not ready to cancel altogether? Many airlines offer the option to modify your travel dates instead of canceling. Reach out to us, and we’ll assist you in making the switch—fees may apply.
7. Airline-Specific Policies
Every airline is different, and their refund policies can vary. We’ll act as your guide, but the final decision rests with the airline. Be sure to review their terms before booking.
8. Contact Us
Got questions or need help with your refund? Our support team is ready to assist. Reach out to us, and we’ll ensure the process is as smooth as possible.
While cancellations are never fun, we’re here to make the refund process stress-free. Let’s make the refund process easier!
